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Tracking FAQ


Do we provide tracking information?

Yes, we have a "track" tab on our website where you can track your order but you can also email us to get the tracking information.

My tracking says "no information available at the moment" 

For most shipping companies it takes 2-5 business days for the tracking information to get updated on the system. If your order was placed more than 5 business days ago and there is still no information please email us!

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. 

If you have any further questions, please contact us and we will do our best to help you out.